Develop a Strategy and Action Plan

• Audit development work and delivery that has already taken place
• Consult widely throughout the process; set up focus groups etc
• Identify aims, objectives and numerical targets in relation to key performance indicators
• Identify activities to achieve objectives, targets and milestones including timescale
• Identify project constraints and strategies to overcome them

- e.g. Conflicting organisational priorities; address employee sensitivities; adequate time needed to reach targets; potential changes of key personnel

• Designate person responsible for each activity
• State monitoring and review process
• Identify the resources needed to achieve the targets including staff time, physical resources and direct costs
• Identify how each activity will be evaluated, including success criteria and outputs

- See the strategy for embedding LLN in the London Borough of Waltham Forest (developed by the London Development Agency / Basic Skills Agency)

- See also the Pre-programme Questionnaire for Head of Corporate HR / L&D developed by the London Development Agency / Basic Skills Agency