Conduct Language, Literacy and Numeracy Needs Analysis

• Organisational needs survey

- Organisational Needs Analysis Toolkit(developed by The Basic Skills Agency / London Development Agency)

- Organisational Needs Analysis Database Proforma

- Sample SME Needs and Benefit Analysis Form (developed by Solent Skills Quest)

• Audit managers’ views of needs:

- Get feedback from key managers on job tasks where language, literacy and numeracy skills are important/may benefit from development

- Manager Feedback Form (developed by Tower Hamlets College)

- See the Learning and Development Questionnaire for Managers developed by the London Development Agency / Basic Skills Agency - LINK NEEDS UPDATING

• Undertake job/task analysis through:

- Job shadowing
- Work area tour
- Analysis of quality manual
- Analysis of job descriptions
- Map language, literacy and numeracy standards within vocational skills

- Sample of Task Analysis Proforma

• Undertake employee learning needs survey:

- Identify employees’ language, literacy and numeracy learning needs for work and for everyday life
- Maintain confidentiality

- Sample of Education and Development Interview Guidelines
- Sample of Education and Development Needs Analysis Form
- Sample Feedback form from Staff Interviews

See the Learning and Development Questionnaire for Employees developed by the London Development Agency / Basic Skills Agency - LINK NEEDS UPDATING!!!!